RETURNS & EXCHANGES FAQ

  • HOW DO I REQUEST A RETURN/EXCHANGE?

    • You can email guinnessgifts@diageo.com to request a return. If you ordered through our website, please keep your return label addressed to Guinness Storehouse for ease of arrangement.
  • HOW LONG IS THE RETURN POLICY?

    • Our return policy is 30 days.
    • During the Christmas period, our return policy lasts for 2 months. *Please note that we cannot guarantee we will have all the same stock due to sales and high demand during Christmas.