RETURNS & EXCHANGES FAQ

HOW DO I REQUEST A RETURN/EXCHANGE?

You can email guinnessgifts@diageo.com to request a return. If you ordered through our website, please keep your return label addressed to Guinness Storehouse for ease of arrangement.

HOW LONG IS THE RETURN POLICY?

Our return policy is 30 days.
During the Christmas period, our return policy lasts for 2 months. *Please note that we cannot guarantee we will have all the same stock due to sales and high demand during Christmas.