The majority of our click-and-collect orders are ready to collect in 24hrs. However, this is not guaranteed, especially, during busy times like Christmas and St. Patrick's week.

Simply add the items to your shopping cart, choose Click & Collect as a delivery method, and proceed to checkout as normal.

You will be sent a Ready to Collect email to confirm your order is ready for collection. Without a confirmation email, you will not be able to collect the order.

The person collecting the order must bring the order confirmation email and show it at the front door to gain access to the store.

You can collect your order at the Engraving Station in the Retail Store on the Ground Floor.

Visitor car park is 4 minutes walking distance from the Guinness Storehouse.

There is access to our wheelchair entrance. Just ask a member of the team at the main entrance. Once inside there is access to an elevator or escalator to the Ground Floor. In the Retail Store there is elevator access to the Engraving Point on the Mezzanine Floor.

If you or your party has any visual/hearing impairment or any accessibility impairment please feel free to reach out to us at guinnessgifts@diageo.com in advance of your arrival and we will be more than happy to assist.