Please see Important notice regarding a Product Recall from our Store. Learn more

Deadline for guaranteed Christmas delivery has passed

Collection in Store Policy

You can collect your order at our Click & Collect location in the Guinness Storehouse Retail Store located on the ground floor 

Shop online

simply add the items to your shopping cart, choose Click & Collect as a delivery method, and proceed to checkout as normal 

Get Confirmation

You will be sent a Ready to Collect email to confirm your order is ready for collection

Collection 

  • You can collect your order at the Engraving Station in the Retail Store on the Ground Floor. You will need to bring your Order Confirmation email (either printed or on a phone/tablet). 
  • When you arrive at the Guinness Storehouse, show your confirmation email to the team at the front door. From here you will be directed to the Store.  
  • Once inside take the escalator to the atrium on the Ground Floor and turn left into the Store.  
  • The Engraving Station is on the Mezzanine floor of the Retail Store.
  • Provide your name and confirmation email to a member of staff at the engraving station. 
  • Your package will be given to you here and you can then feel free to have a look around the Store.  

Car Park Click & Collect 

  • There is free parking at our visitor car park next to the old Hopstore on Crane Street. Our visitor car park is 4 minutes walking distance from the Guinness Storehouse. 

Accessibility

  •  The Guinness Storehouse is fully accessible to those of all abilities.
  • There is access to our wheelchair entrance. Just ask a member of the team at the main entrance.
  • Once inside there is access to an elevator or escalator to the Ground Floor. In the Retail Store there is elevator access to the Engraving Point on the Mezzanine Floor.
  • If you have any visual or hearing impairment please feel free to reach out to us at guinnessgifts@diageo.com in advance of your arrival and we will be more than happy to assist.

Click & Collect Opening Hours:  

  • Monday – Thursday:  12pm-5pm 
  • Friday – Saturday: 12pm-7pm 
  • Sunday: 12pm -5pm  

 We will only hold packages for one month after the order is placed.